Privacy policy.

Privacy Policy for Donegan Digital

Effective Date: [16/05/2025]
Last Updated: [16/05/2025]

At Donegan Digital, we are committed to protecting your privacy and ensuring your personal information is handled securely and in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

1. Who We Are

Donegan Digital is a marketing agency based in New South Wales, Australia. We specialise in digital strategy, advertising, content creation, and online marketing services.

2. What Information We Collect

We may collect the following types of personal information:

  • Contact details (name, phone number, email address)

  • Business information (business name, ABN, website, industry)

  • Payment details (where applicable for invoicing or transactions)

  • Marketing preferences

  • Website usage data (via cookies and analytics tools)

  • Social media information (if you engage with us via platforms)

We do not collect sensitive information unless required and with your explicit consent.

3. How We Collect Your Information

We collect personal information through:

  • Website forms

  • Email or phone communication

  • Social media interaction

  • Analytics and cookies on our website

  • Third-party platforms (e.g., advertising tools, CRMs)

4. Why We Collect Your Information

We collect and use your personal information to:

  • Provide and deliver our services

  • Respond to enquiries and support requests

  • Personalise your experience with our marketing services

  • Send relevant content, updates, or promotions (with your consent)

  • Improve our website, services, and advertising

  • Comply with legal obligations

5. Disclosure of Information

We do not sell your personal data. However, we may share your information with trusted third parties where necessary, including:

  • Email marketing platforms (e.g., Mailchimp)

  • Advertising platforms (e.g., Meta, Google Ads)

  • Payment gateways

  • Web hosting or CRM providers

  • Legal or regulatory bodies if required by law

All third parties must also comply with privacy obligations.

6. International Disclosure

Some of our service providers may be located overseas. Where we disclose personal information outside of Australia, we take reasonable steps to ensure it is handled in line with Australian privacy standards.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request corrections to your personal information

  • Withdraw consent for marketing communications

  • Make a complaint about a breach of privacy

To exercise these rights, please contact us at:
📧 Kaiden@donegandigital.com

8. Security of Your Information

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. This includes secure storage, encryption, and access controls.

9. Use of Cookies

Our website uses cookies to enhance your browsing experience and analyse traffic. You can disable cookies through your browser settings, though this may affect functionality.

10. Policy Updates

This policy may be updated from time to time. The latest version will always be available on our website, with the effective date clearly stated.

11. Contact Us

If you have any questions, concerns, or complaints about our privacy practices, please contact:

Donegan Digital
📧 Email: Kaiden@donegandigital.com
📍 Location: 53 Dartmoor, Circuit Emu Heights, 2750